Welcome to the SteadyPoint SharePoint HelpDesk installation guide. Here, you’ll find a step-by-step walkthrough to help you install this Office 365 ticketing system. Please note that this straightforward process may be subject to changes by Microsoft.
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Table of Contents
How to Install SteadyPoint Helpdesk from SharePoint Admin Center
- In the SharePoint Admin Center, click on Admin.
If Admin is not visible in the list, click on More apps and select Admin.
- From the Microsoft Admin Center, select SharePoint.
- To create a new site, click on Sites > Active Sites > Create.
- Then, give the site a name.
- Select your time zone.
- To add our SharePoint ticketing system, click on New > App.
- Click on SharePoint Store and search for the app “SteadyPoint HelpDesk”.
- Select SteadyPoint HelpDesk.
- Add to Apps Site
- Click on Add.
- Click on the gear icon and select Site Contents.
- To create a new page, click on Pages > +New > Site Page.
- Give the page a name, such as “SteadyPoint SharePoint Help Desk”, then hover over the center of the page and click on the (+) sign.
- Select “SteadyPoint Helpdesk” and Publish.
Here we go…
How to Install SteadyPoint Helpdesk from Microsoft AppSource
- Go to Microsoft AppSource: Visit Microsoft AppSource.
- Search for “SteadyPoint Helpdesk”: In the search bar at the top, type “SteadyPoint HelpDesk” and press Enter.
- Click on Get it now.
Or, you can skip the search and open the Helpdesk app profile directly using this link.