Welcome to the SteadyPoint SharePoint HelpDesk installation guide. Here, you’ll find a step-by-step walkthrough to help you install this Office 365 ticketing system. Please note that this straightforward process may be subject to changes by Microsoft.
- In the SharePoint Admin Center, click on Admin.
If Admin is not visible in the list, click on More apps and select Admin.
- From the Microsoft Admin Center, select SharePoint.
- To create a new site, click on Sites > Active Sites > Create.
- Then, give the site a name.
- Select your time zone.
- To add our SharePoint ticketing system, click on New > App.
- Click on SharePoint Store and search for the app “SteadyPoint HelpDesk”.
- Select SteadyPoint HelpDesk.
- Add to Apps Site
- Click on Add.
- Click on the gear icon and select Site Contents.
- To create a new page, click on Pages > +New > Site Page.
- Give the page a name, such as “SteadyPoint SharePoint Help Desk”, then hover over the center of the page and click on the (+) sign.
- Select “SteadyPoint Helpdesk” and Publish.
Here we go…
